Is there a cloakroom at the Hofburg?
Updated September 18, 2026
Quick answer
Yes. The operator's FAQ confirms a cloakroom and left-luggage facility on the palace museum route, so you are not carrying a coat through the apartments in February.
The route runs through furnished rooms with narrow passages, which is why coats and larger bags go downstairs before you start. It also means the practicalities matter more here than in a modern museum: what you can carry, what you leave, and what you cannot bring at all.
What the operator confirms
Its FAQ lists a cloakroom and left-luggage facility, a museum shop at the end of the tour, and step-free access with a lift at the entrance and exit. It also states that pets are not generally permitted, with an exception for accredited assistance dogs enabling barrier-free access to the exhibition rooms.
Suitcases and the first district
A cloakroom is not a luggage office, and arriving with a wheeled suitcase on the day you check out is the common mistake. Left luggage at Wien Mitte or your hotel's storage is the better answer if you are carrying more than a day bag.
Prams, wheelchairs and companions
The route is navigable in a wheelchair, with a lift at both ends and accessible toilets, and the operator asks parties with more than three wheelchair users to give notice. Admission is free for a person accompanying a blind or vision-impaired visitor, or a wheelchair user, where the companion is named on the disabled visitor's ID.
Frequently asked questions
Is there a cloakroom or left luggage facility?
Yes, the operator confirms both on the palace museum route.
Are pets allowed at the Hofburg?
No, other than accredited assistance dogs enabling barrier-free access to the exhibition rooms.
Is there a museum shop?
Yes, at the end of the tour, selling souvenirs.
Sources